The “Greenbanc Service” means the website located at www.Greenbanc.com and any associated mobile applications and Internet services under Greenbanc’s control, whether partial or otherwise, in connection with providing the services provided by Greenbanc. The Greenbanc Service provides an online platform to assist customers in finding the best energy efficiency and solar system bids in the market for their home.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
The Greenbanc Service Collects Your Information
We collect Personal Information when you:
- Register to use the Greenbanc Service;
- Post it to the Greenbanc Service;
- Make a payment; and
- Communicate with us.
- Greenbanc may collect personally identifiable information, such as your name. If you decide to choose any of the offered bids which are submitted by Contractors and Solar Installers in our website, we collect billing and credit card information. This information is used to complete the purchase transaction. Greenbanc may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income and Financial status, Credit scores, Building details. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Greenbanc. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Greenbanc website.
Greenbanc encourages you to review the privacy statements of websites you choose to link to from Greenbanc so that you can understand how those websites collect, use and share your information. Greenbanc is not responsible for the privacy statements or other content on websites outside of the Greenbanc LLC website.
Use of your Personal Information
We use Personal Information to: provide and improve the Greenbanc Service; and communicate with you. Greenbanc does not sell, rent or lease its customer lists to third parties. We may use aggregate information for any purpose, including for marketing purposes.
Greenbanc collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Greenbanc may also use your personally identifiable information to inform you of other products or services available from Greenbanc and its affiliates. Greenbanc may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Greenbanc may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Greenbanc may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Greenbanc, and they are required to maintain the confidentiality of your information.
Greenbanc will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Greenbanc or the site; (b) protect and defend the rights or property of Greenbanc; and, (c) act under exigent circumstances to protect the personal safety of users of Greenbanc, or the public.
The Greenbanc website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Greenbanc pages, or register with Greenbanc site or services, a cookie helps Greenbanc to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Greenbanc website, the information you previously provided can be retrieved, so you can easily use the Greenbanc features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Greenbanc services or websites you visit.
Making Payments. When you make payments through the Greenbanc Service, you may need to provide Personal Information to us, such as your credit or debit card number. You may also need to provide your shipping address and other information for Greenbanc Service-related purposes. We may use third party service providers to assist us with payments processing.
Customer Support. We may collect Personal Information through your communications with our customer-support, marketing, and sales teams.
Cookies, Automatic Data Collection, and Related Technologies. The Greenbanc Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.
When you visit the Greenbanc Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most but not all cookies expire (and are deleted from your computer browser) at the end of your session or within 24 hours. Most browsers allow you to block and delete cookies. However, if you do that, the Greenbanc Service may not work properly.
By using the Greenbanc Service, you are authorizing us to gather, parse, and retain data related to the provision of the Greenbanc Service.
Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to provide the Greenbanc Service. We may use and retain any data we collect to provide and improve our services.
Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. You can opt out of receiving some of these email communications at any time by using the unsubscribe link within each email.
Greenbanc May Disclose Your Information
We may share your information:
- with other customers as part of a review;
- with our third-party service providers;
- to comply with legal obligations;
- to protect and defend our rights and property; and
- with your permission.
We Collect Reviews. When you leave a review of a Contractor or Solar Installer, we may share your name and other details of your project, such as size, date and locations, with other customers in order to allow them to make an educated decision about whether to work with a provider.
We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Greenbanc Service.
Third Parties, at Your Request. We may share any information we receive with third parties, such as Contractors or Solar Installers, when you choose a bid.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
- comply with legal process, such as a court order or subpoena;
- respond to claims that any content violates the rights of third parties;
- respond to your requests for customer service;
- respond to law enforcement;
- investigate and prevent unauthorized transactions or other illegal activities; or
- protect our or others’ rights, property, or personal safety.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction. We cannot control how such entities may use or disclose such information.
We may also disclose your Personal Information with your permission.
Security of Your Information
By using the Greenbanc Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Greenbanc Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Greenbanc Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org.
We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it.
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Greenbanc Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at support@Greenbanc.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
By using the Greenbanc Service, you will transfer data to the United States.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.
Cookies. As you browse Greenbanc, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Greenbanc. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit the page http://www.adroll.com/about/privacy to opt out of AdRoll and their partners’ targeted advertising.
Security. We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Greenbanc LLC by contacting us here:
Greenbanc LLC, 81 Prospect Street, Brooklyn, NY 11201
Terms and Conditions
Please also visit the Greenbanc Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.